Move beyond status updates — build the relationships that keep projects unblocked. This intermediate-level course blends strategic frameworks with behavioral models to help product and project professionals navigate influence, resolve conflict, and earn lasting stakeholder trust.

• Map stakeholder networks using registers, RACI roles, and influence and impact matrices

• Apply SCARF and DISC behavioral models to understand what motivates different stakeholders

• Navigate conflict constructively through active listening, empathy, and structured resolution approaches

• Secure buy-in, manage feedback loops, and lead cross-functional teams through change

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